At Vibrind (https://vibrind.com), we are committed to delivering your orders safely, on time, and in perfect condition. This Shipping and Delivery Policy outlines our procedures, timelines, and responsibilities.
By placing an order on our website, you agree to the terms outlined below.
Order Processing
Orders are processed within 1–2 business days after confirmation of payment.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order is successfully processed.
Shipping Methods and Delivery Time
We offer reliable shipping through trusted logistics partners. Delivery times may vary depending on the location:
Within India: 3–7 business days (standard shipping)
Express Shipping: 1–3 business days (where available)
Please note that delivery timelines are estimated and may be affected by factors beyond our control, such as courier delays or adverse weather conditions.
Shipping Charges
Standard shipping charges are calculated during checkout based on your location and order size.
Free shipping may be available for orders above a certain value (as mentioned on the website).
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order on the courier partner’s website using the tracking number provided.
Shipping Address
Ensure that the shipping address provided is accurate and complete.
Vibrind is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Additional charges may apply for re-shipping if the courier returns the package due to address issues.
Damaged or Lost Shipments
If your package arrives damaged or is lost during transit, contact us immediately at info@vibrind.com with your order details and photos (if applicable).
We will work with the courier to resolve the issue and arrange a replacement or refund, as appropriate.
Contact Us
For any shipping-related inquiries or assistance, please contact us: